Step
One: Mirroring is simply
repeating back to your partner what they said to you. So when your partner comes to you with a
concern, you simply repeat back to them what they are saying.
**It is extremely
important that you keep your messages short to one another so the other person
can repeat it back**
For Example:
Person
Expressing Concern:
“I
feel hurt when you come home late and do not call me to let me know.” (Using an
I statement)
Person
Mirroring:
“So
you feel hurt when I come home late and do not call you to let you know” and
then ask, “Did I get that right?”
This
does not necessarily mean that the person mirroring is in agreeance and they may
want to say something in defense of themselves.
However, it is important to stay focused on the person expressing the
concerns and repeat it back. Otherwise,
if you interrupt the process, then your partner will not truly feel heard, the
conversation goes into other directions and it becomes bigger than it needs to
be, anger builds, then you’re off track from the original concern, and
ultimately ends in conflict.
The
person mirroring should then ask “is there more to that?” and if there is then
the person giving the concern will express it and you will again mirror back the
message. Once the message is complete
the person receiving it will sum it up by saying, “Let me see if I got this….” and
repeat it back to the person expressing the concern. If you got it, move to step two.
Step
Two: Validate
your partner’s concern. Tell
your partner what you can understand about their message. So the person who received the message may
say something like, “I can see what you’re saying…” or “that makes sense”
Step
Three: After you have validated your partner’s feelings it is important to Empathize
with their feelings (putting your feet in your partners shoes) saying, “I can
imagine that you would…”
*Try
to keep defenses down, and not take it personally and remember your partner is
expressing how they feel so your job as the listener is to hear them,
understand, validate and empathize.
The
point of this is to let your partner know you heard them, and to really hear
them by not just hearing their voice and words, but understanding why they are
feeling the way they do.
My
Thought:
I
always say, once you understand something, than you can work on fixing or
changing it.